Odoo / Open ERP is a
suite of enterprise management applications . Targeting companies of all sizes ,
the application suite includes billing , accounting , manufacturing ,
purchasing , warehouse management , and project management
IMPORTANCE OF ODOO V10 :
1 . Just a few months back Odoo has launched its new version 10 with
new features . It has covered all modules with more advanced features in
manufacturing module .
2 . Odoo 10 is a “all in one” software package .
Odoo V 10 ( Community vs .
Enterprise Edition )
1. Odoo 10 Enterprise version has some exclusive new modules to
name a few are ‘Help desk ’, ‘ Odoo studio ’, ‘ PLM ’ , ‘ Quality Management ’
and so on . Through this , we will cover some details about two of the
enterprise module i.e., Odoo Help Desk and Odoo Studio .
Odoo Help Desk:
This is a new module introduced with the release of Odoo 10 .
This module is for providing customers support and address the typical issues
and queries they have . The Odoo Help Desk Module generates tickets via emails ,
or from a website form or any third party application and these tickets can be
assigned manually or randomly between the teams members . The module also
allows you to assign priority to tickets
It consists of following features :-
1. It is a ticket
management application .
2 . Process tickets through different stages to solve them .
3 . We can Add priorities, types, description and tags to define
your tickets .
4 . We can Make an in-depth analysis of your tickets through
pivot view in reports menu
5 . The modules allow you to link your company help desk to a
public FAQ / Forum or any site , which is a knowledge base with relevant
presentations or videos or blogs .
6 . The module also lets you set the service level agreements
for individual tickets that raised .
7 . Odoo 10 Help Desk also automates Customer satisfaction
Odoo Studio is also a new module introduced with Odoo v10 . Odoo
Studio lets you create your own custom application (code-less) within minutes .
We can add , remove or change any type of field directly in the interface ,
just simply select the view of the model you want to customize and you could
then make changes easily.. It consists of following features :-
1 . A customization
2 . It allows the user to customize most elements of user
interface in a simple and graphical way .
3 . We can easily Create a new application ( add module , top - level
menu item & default action .
4 . We can easily Customize an existing application ( edit
menus, actions and views ) .
5 . We can Use python code to develop advanced
automation . There is no limitation.
In the enterprise and community edition of manufacturing module (
Odoo v10 ) there are some options included in the form of ‘Extra Features’
which includes the following ..
1 . Odoo 10 Master Production Schedule ( MPS )
Enterprise edition : It
uses MPS in order to create procurements based on forecasts .
Community edition : No need for MPS as products
has short lead times .
2 . Odoo 10 Product Lifecycle Management (
Enterprise edition : It manages engineering
changes, features and documents.
Community edition : No PLM .
3 . Odoo 10 Maintenance
Enterprise edition : Preventive and corrective
maintenance management .
Community edition : No maintenance machines and
work centers .
4 . Odoo 10 Quality Control
Enterprise edition : Manage quality control points,
measures and checks .
Community edition : No quality control .
Just have a look at the features of Community / Enterprise
Edition of manufacturing module.
From the above-mentioned
details , we can understand the characteristics of both enterprise version and
community version . Official Odoo partners only can able to give you enterprise
version services.. Hope you know Cybrosys is an Odoo official partner (we get
technical and functional training from Odoo)
Being an official partner
is something like commitment and responsibility level is much high . At the
same time quality , level of product and service is also high... Highly trained
professionals of our team already explored different odoo-ERP solutions. Are
you trying find out any ERP solution??? We are here to serve you.....