Top 6 New Features in Live Chat App in Odoo 17

Cybrosys Technologies

01-12-2023

1. Additional Languages on User Profile

Live Chat sessions can be assigned to you according to the languages added to your user profile and the visitor's languages.

Live Chat App in Odoo 17

2. Live Chat Calls

Start calls with website visitors from Live Chat sessions.

Live Chat App in Odoo 17

3. Open Session History in Discuss

Open all Live Chat sessions in Discuss as an admin, with limited access depending on your membership

Live Chat App in Odoo 17

4. Improved Flows

Find more information on the channel page, add or remove operators, and invite users to a session. Improved the session history page and enhanced the user experience on the front end.

Live Chat App in Odoo 17

5. Message Options

Operators and visitors can now edit, delete, pin, and reply to messages as well as use emojis and reactions.

Live Chat App in Odoo 17

6. Send Attachments

Operators and visitors can now send each other attachments

Live Chat App in Odoo 17