Cybrosys Technologies
08-08-2024
Start by signing up with a reliable WhatsApp API provider like Twilio or Vonage. This will give you access to the necessary tools and support to connect WhatsApp with Odoo.
Next, apply for WhatsApp Business API access through your chosen provider. This step involves verifying your business and setting up your WhatsApp Business profile.
In Odoo, navigate to the settings module. Locate the WhatsApp integration settings and input the API credentials provided by your WhatsApp API provider.
Generate a QR code within Odoo for WhatsApp integration. Scan this QR code using the WhatsApp app on your mobile device to link your WhatsApp account with Odoo.
Conduct thorough testing to ensure that messages are being sent and received correctly between WhatsApp and Odoo. Test various scenarios to verify functionality.
Finally, provide training to your team on how to use the new integration. Ensure they understand how to send and receive messages and utilize WhatsApp within the Odoo platform efficiently.