Considering an online business platform or E-commerce platform of company operations the customer care aspects are vital. Moreover, it should be able to provide the customer with the same experience of communicating with a retail store salesperson. The new Odoo 14 has an updated live chat functional module that helps you to create, manage and monitor the live chat operations of the company. This video will provide an insight into the functional aspects of the Odoo 14 live chat in the Community.