Credit Note
If any mistakes occur in an invoice, delivered goods, services, or payments, you can generate credit notes for your customers. You can generate credit notes for reversing both invoice and bill. We already discussed how to create credit notes from customer invoices. In the Odoo Accounting module, you will get a separate platform under the Customer menu to manage such credit notes in one place.
The view of this platform is the same as that of the Invoice platform. You can observe already generated credit notes here. The Upload button will be available to upload documents related to a credit note. For the manual creation of the Credit Note, you can click on the Create button
You can create a new credit note here by following the steps we discussed in the creation of a new invoice. Using the Confirm button you can confirm the credit note and later register the payment after paying the amount to the respective customer.