Generating leads or opportunities from Email
Each sales channel is equipped for making a lead/opportunity from the incoming emails.
Configure email aliases
Every sales channel can have its very own email alias, to create leads/opportunities automatically. This element is valuable in the event that you deal with a sales team with explicit business processes. You will discover the configuration of sales channels under Configuration ? Sales Team.
Any email sent to the endorsed email alias will make an opportunity in the pipeline for the particular sales channel or sales group.