Point of Sale: Odoo 16 Community Book

Repair Module

Odoo 16 provides its users with the Repair Module for the purpose of recovering equipment and those devices that are in damage. You can easily connect this module with the Manufacturing and Inventory Module for the smooth running of the module. As there is a long-term storage setting in the Warehouses, there is a high chance of damage to the commodities. So, in order to solve this problem of damages, you can refer to the Repair Module in Odoo ERP. You can make use of the repair services and thereby track the activities in various stages. By this, you can replace the products that are partially or completely decayed at the time of manufacturing.

Under the Repair Module, you can see an option to create Repair orders to repair and exchange the decayed commodities. Using the period of warranty, you can maintain the repair works. You can go for the necessary steps by using the Repair Orders to solve the damages without delay. Here, we will go through the characteristics of the Repair Module and how it is implemented.

You can easily make Repair Orders in the Repair Module for a particular product that is completely or partially destroyed. On selecting the Repair Module, you will get a window that consists of the Repair Orders list.

In the screenshot, you can see the list of Repair Orders, which can be seen in Kanban, List, Pivot, and Graphical views, respectively. In the window, you can see the details, such as Repair Reference, Schedule Date, the Product that has to be repaired, Customer, Delivery Address, Warranty Expiration, Sale Order, Company, and Status of the Repair Orders as well. For adding each Order to your favorites, you can go for the Star button in the left corner. You are also provided with the filters and Group by option for getting a particular Repair Order.

For making a new Repair Order, you can go for the Create icon. Now, you will get a window where you have to give some details.

In the given Repair Description space, you can provide a note on it. In the Product to repair option, you can give the product which is damaged, and then provide the quantity of the product. In the Customer field, mention the customer to whom the order is delivered and invoiced. Provide the delivery address and sales order from where the product to be prepared has arrived. The responsible officer in the provided space and the scheduled date as well. The location of the commodity in the location field. Company and the Warranty Expiration in their allotted space. Under the Invoice Method space, mention it as No Invoice, Before Repair, or After Repair. In the Tags option, an appropriate tag can be given as well.

Under the Parts tab, as shown below, you can mention the parts of the products which should be added or eliminated in order to solve the issue. With the help of the Add a Line, they can Name the product, Type, Description, Quantity, Units of Measure, Unit Price, and Taxes, respectively.

Below the Operation Tab, you can mention the operations required to make the damage resolved.

In the Extra Info Tab, you are provided with the products getting moved from the stock. Here you can also see whether the item is repaired and invoiced or not.

Now below the Repair Notes Tab, you will have the option to include the description and further rules on repairing the specific commodity.

And in the Quotation Notes Tab, notes on quotation order can be included very easily.

There are some types of methods to invoice repair orders. On marketing a product, it is for sure that the company provides a service or repair option for that particular product. Some products get a warranty that gives a free service for a particular time period. After that period, it is necessary to pay the amount. In that free service period, an invoice is not mandatory, but in the paid period, an invoice has to be generated. An invoice can be made before or after the repair. Based on the damage to the product, the cost of the repair may be different. In some cases, you will be needed to provide the parts of the commodities and make the customer vigilant about the extra payment on creating an invoice. If an alternate part is not needed for the product, then it is easy to form an invoice.

In Odoo Repair Module, it is very easy to create such invoices. Under the repair order creation page, you can make invoices based on the type of invoice that we are choosing and make out the payment without any further clarifications.

As in the screenshot above, you are provided with three methods for invoicing, such as No invoice, Before invoice, and After invoice.