Sales
Refund
The Add Credit Note button is used for the process of refund.
When you click on the Add Credit Note button, you will get a new window like below.
This credit note is created in the draft and can be edited before being issued.
You can choose the Credit Method whether it is
Partial Refund
Full Refund
Full refund and new draft invoice.
Reason: in this option, you can give the reason for the refund.
Refund date
Use a specific journal.