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Odoo vs Zoho CRM
For Customer Relationship Management

Odoo and Zoho CRM both manage leads, pipelines and customers, but differ in scope. Zoho CRM is proprietary SaaS from Zoho Corporation. Odoo is an open-source suite where CRM shares one database with sales, inventory and accounting.

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28M+

Million Users

170+

Countries

21,000+

Partners

50,000+

Apps in Odoo Apps

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Comparison Odoo vs Zoho CRM

Odoo operates as a complete business management software that covers every corner of company operations. Zoho CRM, on the other hand, is limited to CRM operations, sales, accounting and project management, which is narrower compared to Odoo. Zoho CRM cannot be used for sophisticated operations beyond small company needs, whereas Odoo can be customized to fit any mode of company operations at any scale of business.

Odoo has a community that supports the platform with development, add-ons, blogs and other resources, which is lacking in Zoho. The Odoo community has developed more than 25,500 applications to help users run their business efficiently and the Community edition comes free of charge, suitable for smaller teams. Zoho CRM, meanwhile, carries a subscription fee and is costlier than the Odoo Enterprise edition, which fits both SMEs and large-scale industries.

Zoho CRM
Cloud CRM for Sales Teams

Zoho CRM is a business application developed in 1996 that began focusing on SaaS services in 2004. The platform occupies 30+ applications for business management operations, is available as a cloud based version and has a mobile app to access on the go. The platform is generally subscription based, with an exception when the user count is below 10.

Zoho CRM comes in four editions standard, professional, enterprise and CRM Plus which can be chosen based on user needs. This comparison is based on the professional edition.

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Odoo Enterprise
Power Your Business Drive Growth

Odoo is a highly modular, open source software for business management, where each dedicated module carries out its respective function in the company. Odoo is available in two editions: the Community edition, free of charge but limited in features and customization; and the Enterprise edition, packed with features and customization ability, which comes with a license fee.

Odoo's operations mainly depend on the hosting model on premises, self hosted (dedicated or shared server), or SaaS (Odoo Online) and can be chosen based on your requirements. The backbone of Odoo is its community of developers, consultants, partners and support staff working around the clock, who have built more than 27,000 supporting applications oriented toward specialized business needs.

Odoo vs Zoho CRM Feature by Feature

A detailed, function by function comparison across CRM, sales, marketing, reporting and productivity & usability.

1. CRM Features

17

Leads Management

Feature	Odoo Enterprise	Zoho CRM
Manage Leads
Lead Scoring
Deduplication
Sales Quotations

Leads Acquisition

Feature	Odoo Enterprise	Zoho CRM
Emails Integration
Contact Forms
Website Call-To-Action
Bulk Import

Sales Pipeline

Feature	Odoo Enterprise	Zoho CRM
Manage Opportunities
Pipeline Management
Filter Pipeline by Expected/Closing Dates
Log Calls
Pre-Scripted / Automated Next Actions

Relationship Management

Feature	Odoo Enterprise	Zoho CRM
Describe Companies
Describe Contacts
Adding Photos in Contacts
Multiple Contacts per Company

2. Sales

11

Quotations

Feature	Odoo Enterprise	Zoho CRM
Sales Quotations
Describe Pricelists
Create Quotation Templates
eSignature
Online Payment
Multiple Unit of Measure

Sales Order

Feature	Odoo Enterprise	Zoho CRM
Create Sales Orders
Invoice for Sales
Enable Customer Portal
Shipping Method Integration (Cost + Tracking)
Manage Subscription

3. Marketing

6

Leads Generation

Feature	Odoo Enterprise	Zoho CRM
Mass Mailing
Online Lead Capture
Lead Tracking

Leads Nurturing

Feature	Odoo Enterprise	Zoho CRM
Conduct Events
Broadcast Surveys
Define Blogs

4. Reporting

11

Analysis & Forecasting

Feature	Odoo Enterprise	Zoho CRM
Reports
Activity Analysis
Pipeline Analysis
Sales Analysis
Invoice Analysis
Sales Forecasts
Commissions
Recurring Business

Report Engine

Feature	Odoo Enterprise	Zoho CRM
Dynamic Graphs
Dynamic Pivot Table
Customizable Dashboard

5. Productivity & Usability

11

Productivity

Feature	Odoo Enterprise	Zoho CRM
VOIP Integration
Calendar Integration
Realtime Chat
Ability to Add Fields

Emails

Feature	Odoo Enterprise	Zoho CRM
Email Integration
Email Templates

Usability

Feature	Odoo Enterprise	Zoho CRM
Full Web Interface
Mobile App
Multi-Language

Interfaces

Feature	Odoo Enterprise	Zoho CRM
API
Apps Store

Odoo Comparison

What makes Odoo stand out among other ERPs and business platforms.

A full function by function look at Odoo Enterprise against SAP Business One.

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Odoo vs ERPNext

Two open source powerhouses. Discover which fits your tech stack and team better.

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Odoo vs MS Dynamics

See how Odoo stacks up against Microsoft Dynamics AX across every function.

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Odoo vs NetSuite

Cloud ERP leaders go head-to-head on pricing, integrations and mid-market fit.

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Whole-business ERP versus an accounting-first platform, compared feature by feature.

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Odoo vs Sugar CRM

Customer relationship tools compared flexibility, pricing and pipeline management.

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Still Weighing Odoo Against Zoho CRM?

Talk to a certified Odoo partner about your specific CRM, sales and marketing workflows and get a straight answer on which platform fits.

Get Free Consultation Chat on WhatsApp

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