An efficient and
robust Odoo ERP system can do amazing things for your business. After
implementation of open source / Odoo ERP, you have to provide proper training
for your staff to work adequately with the software. But this is the primary
part of implementation and integration of the software with your business. What
about maintenance and support?
Most organizations /
companies and business do not even think about the maintenance and support of
their ERP systems. Maybe one of the reason is its costs. This Negligence may
result in the premature expiration of the software.
To get the most from
your software, some points must be kept in mind. Here are some important things to consider for ERP
Support and Maintenance
1. Improve the ERP with
Your Own Advancements
The time will be
changing. You cannot expect the same person every time. Some things have
changed. And as we all know “Change is
the only constant”. However, it is our duty to make those changes favorable for
You might have gained some
new clients, lost some others, which together might have led to your company
appealing to a completely new demography. You might have gained some new skills
or might have used some new technology. All or any of these growths can be
complemented and utilized with minor improvements with your Enterprise Resource
Planning. If we Ignore, this might hinder the future growing plans for your
2. Have Your Old
Staffs Undergo Training with the New Recruits
A part of your investment in the implementation of
the ERP was in training your staffs. Moreover, it is more than often that the
training sessions are neglected mostly during the maintenance program. Again,
you being an angry project manager or boss over this matter is not the best solution
One thing that can be
done is to give your staffs another formal training with the new recruits for
whom you had to arrange training sessions anyway.
Most of your existing staffs
and workers are bound to have picked up on some bad/time consuming /inefficient
habits and practices over the course of time. Again, they might have even
forgotten some of the training sessions.
Updated training will
help every user remain sharp and well informed on how to utilize the ERP at its
3.Check out KPIs to
Know Where ERP Maintenance Is Required
We all know the
saying, “Prevention is better than cure.
Your equipment has worn out or is just not powerful enough to keep up
with modern day technology / software Or perhaps Your Network System
Technologies might have become outdated. All this might result in a fall in
your performance and hence efficiency too. ”. So we need to implement new
methods to prevent such situations
You should have an
efficient team to monitor KPI’s. This will alter you on which place of your ERP
is falling and what needs your immediate attention.
Each and Every hour of
every day is crucial for your business. Keep it working smoothly
4. Ask Your Employees
This is your business,
your company. You are the boss. However, your staffs are the people running the
entire thing. Ask your staffs about their suggestions or feedback. Listening to
them will make their jobs easier; increase their productivity, which will
ultimately benefit your company.
Again, listen to your
customers and vendors. They are also an important part of your business. And
these people might have some connection or perspective that might benefit your
pursuit for better maintenance of ERP.
Ask them about their
previously faced problems with ERP and consider if you are on the edge of
facing a similar difficult situation.
5. Keep ERP system up
Generally, most organizations
do not care about upgrades unless there are some bug fixes or face any issue. Do
not do this!
Take enough time to
keep your ERP up to date. These updates come in a sequential order. And most
ERP vendors issues some upgrades for your ERP on a regular basis. If you keep
avoiding them, then you might get too far behind the current software iteration
and your vendor might even stop supporting you. In addition to this, these
upgrades sometimes have some significant improvements fastened with them, so you
get new features free. So keep your ERP systems up to date and you get a major
portion of ERP maintenance covered up.
You are already aware
of the benefits that a powerful ERP can bring in for your company. That is why
you have invested so much money in integrating and implementing the ERP system
with your business.
We will be able to
understand the result of proper maintenance and support of ERP within very
short span of time .